THE IMPACT ANALYSIS OF MOTIVATION, TRAINING, AND WORK ENVIRONMENT TO NURSES PERFORMANCE IN PATIENT SAFETY

Abstrak

The development of hospitals in health industry as economic institutions and the establishment of
many new hospitals increase the number of nurses needed while the number of nurses produced
cannot keep pace with the increasing demand. In hospital services, nurse is the most frequently
interacted person with patients and are fully responsible for patient care, including in terms of patient
safety. This study aims to obtain empirical evidence about the effect of motivation, training and
work environment on the performance of nurses in patient safety in the Public Hospital. Expected
output from this study can be used as a reference to determine the policy for nurse management at
the hospital. This is a correlational analytic study with a cross-sectional approach and descriptive
method of verification. The research was conducted in a Public Hospital in Jakarta. The research
sample are 90 nurses working in inpatient wards. The hypothesis of this study were analyzed with
path analysis methods. The results of this study showed a significant positive effect between
motivation and performance (20.7%), training and performance (21.8%), working environment and
performance (20.7%), and the simultaneous influence from motivation, training, and working
environment on the performance (63.2% ).